Safe Programming Coordinator Iraq Kirkuk – (Internal Candidates Only)

Job Overview

Job Description

The Safe Programming Coordinator is responsible for supporting NRC Iraq Central Area Office programme management with mainstreaming and rolling out new Safe Programming tools, SOPs, and guidelines in line with NRC’s global Safe Programming Policy standards.  The Safe Programming Coordinator will work with programme and support teams to develop and/or contextualize Safe Programming mainstreaming tools and guidance to ensure it is integrated within programme cycle management. The Coordinator will identify gaps in terms of field-based Safe Programming support and hold regular meetings with identified Programme referral focal points to ensure quality in NRC’s response to Safe Programming needs including protection issues. The Coordinator will develop strong working relationships with protection actors to ensure referral pathways. The Coordinator will also be the primary focal point for complex protection cases taking on direct case management responsibility if and when required.


  • Ensure compliance with NRC (global and national) policies and procedures, handbooks and guidelines and/or propose new initiatives to bridge gaps and implement these.
  • Develops systems and SOP’s that address Safe Programming needs and follow up on their implementation with Head of MEAL, Area Managers and the Head of Programs Unit.
  • Ensure adherence to NRC policies, handbooks, guidelines and donor requirements.
  • Prepare and submit reports and analysis.
  • Ensure proper filing of all support documents.
  • Support line managers in procedures and support the training, capacity building and mentoring of field staff and partners on minimum Safe Programming standards
  • Identify, analyze and evaluate key processes and gaps in the team activities ensure support to program management on recommendations
  • Ensure that issues related to Protection are explored in sensitive ways that adhere to a “Do no harm” approach
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
  • Ensure Safe Programming focal points are identified and roll out Resource pack, tools, SOPs, training/refresher training and guidance to ensure safe and high-quality protection referrals in line with NRC internal SOPs.
  • Lead Safe Programming self-assessment and do no harm exercises to address gaps and mitigate risks to contribute to regular context analysis, protection trends analysis and advocacy initiatives.
  • Backstop inclusion initiatives in programmes and M&E and assist with beneficiary targeting (especially during assessments) to ensure inclusive and accessible approaches are used.
  • Act as primary focal point for sensitive cases, including for example PSEA & child protection cases, if and when capacity is not available at field level ensuring that information regarding SEA and child safeguarding complaints are appropriately shared with programme teams.
  • Ensure that SEA/child safeguarding mitigation measures and responsive activities and carefully balance and comply with national laws and obligations and support design and adoption of improved mitigation measures in response to complaints.
  • Act as ‘referral hub’ for all referral mechanisms, supporting the creation of integrated referral pathways and overseeing maintenance of the centralized referral database.
  • Produce regular internal (and external) reports on complaints trends, response procedure and relevant issues related to CRFM as well as general safe programming and protection concerns.
  • Work with partners and program staff to ensure a well-coordinated and up to date service mapping and inter-agency referral pathways at all times.
  • Provide capacity building to local partner on protection issues and standards in collaboration with community development and partnerships specific staff



These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position

  • Three years of experience, two of which working in Protection in a humanitarian/recovery context
  • Previous experience working in complex and volatile contexts
  • Documented results related to this position’s responsibilities
  • Experience working in coordination and liaising with external actors
  • Ability to multi-task and work with short deadlines
  • Ability to work independently and proactively with limited daily support and supervision
  • Strong analytical mindset and critical thinking skills
  • Professional fluency in English is not required, but is considered an advantage

Context related skills, knowledge and experience

  • Knowledge of the Kirkuk and Salah al-Din as well as broader Iraq crisis context
  • Knowledge of global safe programming and protection standards


Contract Duration: 6 months
Duty Station: Kirkuk – Iraq
Health Insurance is provided
Salary: G7/S1, According to NRC’s Iraq salary scale and terms and conditions.
Female candidates are strongly encouraged to apply
NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
For more information please read the Job Description

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

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