Sales Admin – Lexus Baghdad

The Sales Admin is responsible for handling customer complaints and inquiries, daily and monthly sales activities to management, researching and analyzing customer satisfaction and expectations, maintaining updated information for all customers, and building customer relationships.

Tasks and Responsibilities:

• Provide administrative support to the sales team, including but not limited to preparing sales documents, processing orders, and maintaining customer records.
• Assist in coordinating sales appointments, including scheduling test drives and follow-up appointments as necessary.
• Respond to customer inquiries via phone, email, and in-person, providing information about available vehicles, pricing, and dealership services.
• Maintain accurate inventory records, ensuring that vehicle information and availability are up to date.
• Collaborate with the finance department to facilitate the completion of sales transactions, including processing payments and coordinating vehicle deliveries.
• Assist in organizing and maintaining sales-related documentation, including contracts, agreements, and sales reports.
• Coordinate with other departments within the dealership to ensure seamless communication and collaboration.
• Support marketing and promotional activities, including assisting with events, preparing promotional materials, and updating dealership signage.
• Provide exceptional customer service to enhance the overall sales experience for customers.

Perform other administrative tasks and duties as assigned by management.

Requirements:

Bachelor’s degree in any related field. 2 years experience in the fields of admin or sales.  Should have experience in using Microsoft Office (Word, Excel, Outlook), Self-motivated with a result-driven approach. Excellent communication and interpersonal skills. Fluent in Arabic and English languages is mandatory.

Location: Baghdad- Al-Saydiya