Job Expired

Job Overview




The Sales and Support representative is required to assist business and retail customers in carrying out the sales process. The sales representative acts as a point of customer care, supporting customers through the process and providing incentives to customers identifying techniques most often successful, and applying them at every opportunity.

Sales Representative Job Responsibilities:

  • Serves customers by selling products and meeting customer needs.
  • Serves existing customers or accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential customers.
  • Focuses sales efforts by studying existing and potential techniques.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans including territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Recommends changes in products, services, and policies by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed
  • Supports and resolves customer queries and order issues
  • This is an excellent opportunity for someone with good customer skills to join the company set to become Iraq’s leading online seller. Benefits include great working conditions, a good salary with excellent further income a generous commission scheme.


Work Location

  • Sales representatives will be based in Sulaymaniyah, Mahalkum Showroom.



will receive good training and will have good knowledge of:

  • The Mahalkum processes such that they can carry out activations and upsell customers.
  • The manual order process for non-integrated stores
  • How to add products to the cart, checkout, and be familiar with multiple Payment methods.
  • Receive customer calls and provide an excellent customer experience and impression


Working Scheme:

  • Workday will be 7 hours in the store.
  • Shift rotation will comprise 3 people covering 2 daily shifts. Shift rotation results in two days on and one day off.
  • Sales representatives will visit businesses and organizations in the area to create sales. Commissions will be paid based on the generous Mahalkum commission plan (to be provided).
  • If there are no field visits or store workdays, the Rep works remotely through laptop and chat to support customer care sales and other customer touchpoints
  • Working days: 2 days in the store, 1 day remote attendance. Field visits are a minimum of 1 visit a week.

Salary Range:

  • IQD 300,000 to IQD 500,000 Per Month

Qualifications for Sales Representative

  • 2-4 years of sales experience
  • Proven ability to meet and exceed sales quotas
  • Proven track record of successfully managing customer relationships
  • Excellent interpersonal skills
  • Highly self-motivated
  • Strong verbal and written communication skills including fluency in Arabic and Kurdish
  • Deep knowledge of Mobile App and Online shopping
  • Skilled in technical and shopping resolution



Please, send your CV to [email protected]

More Information

  • This job has expired!

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