Sales Manager – Luxury Car Dealership

We are seeking a motivated and experienced Car Sales Manager to lead our dynamic sales team at our car dealership showroom. The ideal candidate will have a proven track record in automotive sales, excellent leadership skills, and the ability to drive sales performance while delivering exceptional customer service.

Responsibilities:

• Sales Leadership & Strategy:
• Inspire and guide the sales team to achieve or surpass sales goals for new luxury vehicles.
• Create and execute sales strategies aimed at attracting new customers while retaining current ones.
• Evaluate market trends and customer preferences to refine sales strategies and manage inventory effectively.
• Customer Relationship Management:
• Deliver outstanding customer service throughout the sales journey, from the first interaction to follow-up after purchase.
• Quickly address customer concerns and feedback to uphold the dealership’s strong reputation.
• Cultivate and sustain relationships with high-net-worth individuals (HNWI) and corporate clients.
• Team Development & Training:
• Recruit, train, and mentor the sales team on product knowledge, customer service, and effective sales techniques.
• Hold regular team meetings to review targets, discuss challenges, and explore opportunities.
• Encourage the team to meet both individual and dealership-wide objectives, providing performance incentives.
• Inventory Management:
• Collaborate closely with the inventory management team to ensure a sufficient supply of luxury cars to satisfy customer demand.
• Supervise the ordering, stocking, and pricing of new vehicles to remain competitive in the market.
• Sales Reporting & Performance Analysis:
• Analyze sales data and generate regular reports for dealership ownership or senior management.
• Monitor individual and team performance, pinpointing areas for improvement and implementing necessary corrective measures.
• Ensure that sales targets align with the dealership’s overall financial goals.
• Marketing & Promotion:
• Work with the marketing team to design and implement promotional campaigns that boost showroom traffic and sales.
• Establish partnerships with external entities, such as high-end brands or local luxury service providers, to enhance dealership events.

• Negotiation & Closing:
• Support complex sales negotiations, ensuring customers receive the best possible value.
• Supervise the closing process to ensure a seamless experience for the customer.
• Compliance & Administrative Duties:
• Ensure all sales activities comply with relevant laws, manufacturer guidelines, and dealership policies.
• Review and approve contracts, pricing, and vehicle delivery details.

Qualifications:

• (10 years’) proven experience in automotive sales, luxury sales are preferred.
• Strong leadership, interpersonal, and communication skills.
• Deep understanding of the automotive market, trends, and customer expectations.
• Ability to motivate and manage a diverse sales team.
• Excellent negotiation and closing skills.
• Strong organizational and time management abilities.
• Knowledge of CRM software and dealership management systems.
• Bachelor’s degree in business or marketing or engineering or related field is preferred.
• Valid driver’s license.