DHL

Security Manager

Job Expired

Job Overview

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!

YOUR TASKS:

    • Develop and implement preventative facility equipment i.e. CCTV, access controls, x-rays etc
    • Conduct regular security related investigations and other inquiries as required and submit findings to relevant Security Manager.
    • Conduct security audits to assess effectiveness of security practices and programs at all sites.
    • Preparation, analysis and submission of regular reports on shipment and security incidents.
    • Conduct regular internal safety & security audits and ensure that we adhere to all security policies and procedures and also manage any externalaudits.
    • To provide overall management of Loss Prevention with the business including investigations and reports
    • Coordinate implementation with T&D Manager of adequate and relevant security training programs for staff and in particular DHL specific training programs.
    • Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
    • Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
    • Work closely with the regional security and operations teams on all relevant security matters
    • Liaise with local authorities e.g. Customs, police, airport and other law enforcement and judicial authorities and ensure strong links are maintained between DHL and authorities

Knowledge, Skills and Experience

  • University Degree.
  • At least 5 years experience in similar position with strong exposure Customer Service and Operations
  • Excellent command of written and spoken English.
  • Excellent verbal communication skills and interpersonal style
  • Good clear command of the English language
  • Excellent organisational skills, including ability to prioritize workload
  • Ability to effectively contribute as a team member as part of a busy team
  • Proven ability to work under pressure in a fast paced, time sensitive environment
  • Demonstrated ability to use initiative/judgement to solve job related issues
  • Strong problem solving capability
  • Passion to provide excellent Customer Service
  • Excellent numeric/analytical skills
  • Knowledge of security aids and equipment
  • This job has expired!