Toyota Iraq

Senior Field Value-Added Service Specialist

Job Expired

Job Overview

Title: Senior Field Value Added Service Specialist

Reporting to: General Manager of Value-Added Services Department

Grade: Senior

Duty Station: Erbil branch office

Main Duties and Responsibilities:

  • Handling branches of the organization and make sure that their work proceeds effectively.
  • Ability to establish and maintain effective working relationships with co-workers.
  •  Excellent organization skills.
  •  Understanding of Kaizen and Toyota Way will be advantageous.
  •  Excellent communication skills.
  •  Must be creative and innovative.
  •  Ability to plan, organize, coordinate, and implement projects.
  •  Analytical thinking, judgment and problem solving skills are required.
  •  Leading and motivating the team members to achieve the operational goals and objectives.
  •  Monitoring the dealership to ensure they perform their duties in a timely and effective manner.
  •  Building and establishing good customer relationship by assisting customer facing staff in avoiding obstacles associated with operational policies and procedures.
  •  Continuously monitoring customer satisfaction level to make sure company operations meet customer requirements.
  •  Organize training programs for dealership staff to enhance their job knowledge and skill.
  •  Develop and implement best practices and procedures to enhance business growth. Develop and introduce new action plans to increase the customer paid unit sales.

Qualifications:

  • Extensive knowledge in the Automotive industry (Sales, aftersales, spare parts, etc..)
  • 5-15 of relative work experience
  • Valid Driver’s License

Skill Requirements:

  • Fluency in English, Arabic, and Kurdish
  • Proficiency in Microsoft applications: Excel; PowerPoint; and Word.
  • Good communication skills
  • A dynamic individual, who is self-motivated and capable of working under his or her own initiative.
  • Good analytical and interpersonal skills and the ability to perform as part of a team.

More Information

  • This job has expired!

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