Senior IT Officer

Job Overview

Job Summary

The Senior IT Officer will play a critical role in ensuring the smooth functioning of our IT infrastructure, systems, and applications. He/she will be responsible for overseeing a team of IT professionals, implementing technology solutions, and aligning IT strategies with the organization’s business objectives. The ideal candidate will possess a strong technical background, exceptional leadership skills, and a proven track record of successful IT management.



  • Manage emails create emails and group Office 365, Zoho and Microsoft Exchange.
  • Manage and Support for showrooms and company HQ such as network, software & hardware trouble shouting.
  • Advanced knowledge of OneDrive, SharePoint, Office 365, Exchange Online, Azure AD, firewalls, load balance, email filter, backups, phone systems and any other IT-related software.
  • Manage and follow Integrating ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 certificate process.
  • Manage and follow PCI-DSS and PCI-S3 certificate process.
  • Providing training and support to IT staff and end-users to maximize the effective use of technology.
  • Manages the software and hardware purchases for the division.
  • Managing and follow Administer and maintain local DNS, AD and DHCP servers.
  • Advanced knowledge of virtualization, VMware, vSphere, vCenter, ESX Management, and Troubleshooting.
  • Knowledge of network protocols and concepts including TCP/IP, DHCP, DNS, VLAN, FTP, SFTP, SSH, SSL, LDAP, SAML, etc.
  • Advanced knowledge of Configure POSs.
  • Manage all IT items for showrooms in (Erbil, Duhok, Suli) region.
  • Manage and follow up IT Assets of all the employees.
  • Manage and follow up Preparing offers for IT requirements for both offices and employees.
  • Manage and follow up Procuring IT items from local market and invoice.



  • Bachelor’s degree in computer science, Information Technology or related field
  • Minimum of 3-4-years’ experience in handling IT systems, network, security and processes, preferably in the telecom/ISP.
  • Gender Preference: Male.
  • Speaks Kurdish, Arabic, and English fluently.
  • To have strong communication skills.

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