Worldwide Recruitment Solutions-WRS

Senior Technical Support Specialist

Job Expired

Job Overview

Responsibilities of the Job:

  • Measure and develop Technical Leaders’ technical competency and provide necessary instruction through on-the-job training.
  • Technical Support assistance with other sections.
  • Assist Manager in organizing, planning, and implementing strategy.
  • Support dealer technical and service aftersales tasks.
  • Deliver communication classes both in the formal classroom setting and on off-site locations.
  • Conduct technical seminars for technical Advisors
  • Assists other Technical Support Staff in educating and training technical employees to become competent.
  • Monitor, observe, and respond to dealers’ Technical Reports.
  • Prepare yearly Technical Support program.

Qualifications and Requirements:
Expertise in the diagnosis of both hybrid vehicles and conventional vehicles.
– Knowledge of Engine (Gasoline and Diesel) Control, Electrical Wiring Diagrams, Vehicle Periodic maintenance, & usage of battery testers.
– Knowledge of training methods using mentoring methods, classroom training, and e-learning.
– Excellent attention to details.
– At least 3 years of hands-on experience as a car technician/mechanic.
– Bachelor’s degree in Business or related field.
– Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Word.).
– Fluency in English and Arabic.
– Iraqi nationality.

Soft Skills:
Multi-tasking and time-management skills, with the ability to prioritize tasks.
– Active team player.
– Outstanding Communication Skills.
– Excellent organizational and leadership skills.
– Strong analytical skills.

Client package will include:

– Competitive Salary.
– Transportation allowance.
– Health Insurance

More Information

  • This job has expired!