Toyota Iraq

Senior Technical Support Specialist – Erbil

Job Expired

Job Overview

Position: Senior Technical Support Specialist 

Reporting To: Training General Manager 

Duty Station: Erbil branch office 

Responsibilities of the Job: 

  • Expert in the diagnosis of both hybrid vehicles and conventional vehicles.
  • Measure and develop Technical Leaders’ technical competency and provide necessary instruction through on-the-job training.
  • Technical Support assistance with other sections.
  • Assist Manager in organizing, planning, implementing strategy and sending necessary technical report to manufacturer.
  • Support dealer technical and service aftersales tasks.
  • Deliver communication classes both in the formal classroom setting and on off-site locations.
  • Conduct technical seminars for technical Advisors in English and local language.
  • Assists other Technical Support Staff in educating and training technical employees to become competent.
  • Monitor, observe, and respond to dealers’ Technical supports needed.
  • Prepare yearly Technical Support program.



  • At least 3 years of hands-on experience as a car technician/mechanic
  • Bachelor’s degree in Business or related field 
  • Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Word.) 
  • Fluency in English and Kurdish, Arabic is a plus
  • Iraqi nationality 


  • Knowledge of Engine (Gasoline and Diesel) Control, Electrical Wiring Diagrams, Vehicle Periodic maintenance, & usage of battery testers 
  • Knowledge of training methods using mentoring methods, classroom training, and e-learning 
  • Excellent attention to details 

More Information

  • This job has expired!