Service Engineer

We Are Hiring!

Farage Printing Industries Company is looking for professional individual to join our team for the following position (Service Engineer) in Baghdad.

Requirements:
• Nationality: Iraqi
• Degree: Bachelor Computer/Communication/Electronics.
• Experience: Fresh
• Languages: Arabic and English

Responsibilities:

• Perform a full range of maintenance on assigned products, including technical diagnostics, software loads, installation, repair, and preventive maintenance.
• Take responsibility for customer satisfaction by using proper customer management skills and engaging the support of other Farage personnel as required.
• Adhere to proper escalation procedures to resolve customer issues.
• Provide customer training on assigned products in accordance with current field procedures.
• Provide excellent customer service by listening carefully to customer concerns and addressing issues until the customer is satisfied.