Service Fleet Specialist – Erbil

Position: Service Fleet Specialist

Reporting To: Service Fleet Manager

Duty Station: Erbil branch office

Responsibilities of the Job:

• Daily monitoring the market situation
• Understanding Iraq Market and customer mentality and demand.
• Reporting daily routine tasks on time
• Visiting and Following up Dealers operational process and support in weak points.
• Consulting with customers to determine their wants and needs
• Maintaining strong customer relationships.
• Assist in prospecting and qualifying new fleet accounts with dealers.
• Travel throughout the territory and visit dealers regularly.
• Follow-up with dealers to ensure successful sign a new fleet contract.
• Pay visit to customers on their premises or as instructed on required basis.

Requirements:

• At least 2 years in a similar role, and knowledge in automotive sector
• Bachelor’s degree in Business or related field
• Proficiency in Microsoft Office applications (Excel, Power Point, Outlook, etc.)
• Fluency in Arabic, Kurdish, and English
• Iraqi nationality

Soft Skills:

• Active team player
• Result oriented towards achieving sales’ target
• Multitasking, able to manage multiple dealers’ tasks and inquiries simultaneously
• Maintaining a high level of confidentiality. Understands the importance and sensitivity of business information.
• Demonstrating an understanding that business is built on excellent customer satisfaction and being committed to providing excellent customer service.
• Analysis skills. Monitor the company’s industry competitors, new products, and market conditions
• Negotiation skills. Negotiation with dealers and customers.