Shelter and Settlement Coordinator Iraq Duhok-National – Female candidates preferred

Job Overview


The purpose of the Shelter Coordinator position is to implement delegated Shelter project portfolio. The following is a brief description of the role.


  • Assist PM in the development and review of technical package development (BoQ, drawing and design process, and the development of work plans for Shelter project activities.
  • Manage and implement a delegated portfolio of Shelter projects (monitoring activities, budget, plan of Action, and project documentation) ensuring high technical quality and adherence to UNHCR and NRC policies guidelines, and procedures.
  • In collaboration with the PM develop messaging around project implementation methodology, scope of work, selection criteria and any other related beneficiary project documents.
  • Supervise daily and weekly monitoring and documentation of all site-level construction works for Officers and assistants and regularly visit sites to ensure monitoring activities are carried out in accordance with Standard Operating Procedures.
  • In collaboration with PM and with input from Shelter Officers – Technical, develop technical aspects of Tender Documentation for the project. Participate in tender openings and review supplier samples with Logistics.
  • Develop Scope of Work formats and requirements with input from Shelter Officers – Technical
  • In collaboration with PM and Shelter Specialist develop minimum technical standards for construction/upgrades/rehabilitation and ensure that activities are carried out in accordance with the allocated budget.
  • Supervise and document information related to follow-up carried out by Shelter Assistants relating to any project beneficiary information requests and complaints as directed by the Project Manager and M&E unit. Directly carry out a follow-up on sensitive cases.
  • Provide guidance and quality assurance to Officers through surveying assessments, BoQ, drawing, and design process, including all reporting requirements. provide on-the-job training as planned to increase the capacity of project staff and transfer key skills; Actively participate in capacity-building training, workshops, and seminars organized by NRC.
  • Conduct performance management for Shelter Officers under direct supervision and review performance management activities carried out by Shelter Officers.
  • Liaise and collaborate with relevant local authorities, local and international NGOs/Agencies, and other key stakeholders at the community and area levels.
  • In collaboration with PM to develop an M&E plan and tools specific to project implementation and ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist.
  • Promote and share ideas for technical improvement in relation to both the “hard” and “soft” components of Shelter programming.
  • Any other task relevant to the position as requested by the Project.


Context-related skills, knowledge, and experience (shall be adapted to the specific position):

  • Post-secondary degree or higher in engineering, architecture, humanitarian assistance/development project management, or related subject;
  • At least four years in project coordination in an emergency setting or development work;
  • Strong experience in financial, asset, and human resources management, budgeting, and administration;
  • Strong experience in project monitoring, planning, design, coordination, and implementation of infrastructure projects in both the camp and non-camp settings in Iraq.
  • Proven skills and experience in successfully managing shelter teams
  • Proven skills and experience in monitoring and documenting shelter project implementation
  • Strong experience in managing and monitoring construction activities/contractors.
  • Experience in leading teams in the organization and management of distribution activities
  • Experience leading teams in conducting, organizing, and managing conducting needs/vulnerability assessments and beneficiary selection processes.
  • Strong experience organizing and leading teams working with vulnerable households in Urban and Camp settings with an NGO, charity, or similar organization.
  • Experience in leading development BoQs, BoQ Amendments, Scope of Work, Technical specifications of materials, and construction activities
  • Ability to prioritize needs and carry out multiple tasks simultaneously
  • Experience in coordinating with NGOs, community organizations, community leaders, UN Agencies, and government officials.
  • Experience in field-level coordination with community stakeholders, local and international NGOs, and local government officials.
  • Knowledge of the context in (KR-I or Iraq) specifically in regard to the Shelter needs of conflict-affected persons
  • Strong communication, interpersonal, analytical, and negotiation skills
  • Proven skills and experience in the concept note, proposal, and report writing
  • Advanced computer skills, especially in Word and Excel. Knowledge of Microsoft Projects and CAD is a plus.

Other Information:

  • Contract Duration: 12 months
  • Duty Station: Duhok- Iraq
  • Health Insurance is provided
  • Salary: G7/S1, According to NRC’s Iraq salary scale and terms and conditions.
  • Female candidates are strongly encouraged to apply.
  • NRC is an equal-opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
  • For more information please read the Job Description.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

More Information