Shelter & Infrastructure Assistant

Job Overview

        Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the job

Under the guidance of the Infrastructure and Shelter Officer and supervision of Project Manager, the Shelter & Infrastructure Assistant role will be:

  • Responsible for conducting technical assessments and monitoring work implementation in daily basis during execution of shelter implementation, 85% of the working time.
  • The Infrastructure and Shelter Assistant contributes to the planning, implementation and follow up of rehabilitation of public Infrastructures such as community Infrastructure, emergency repairs activities in his/her assigned area.
  • Monitor the quality of the implemented work in the public locations/sites such as schools, health centers and community areas according to professional technical standards adopted by each related directorate.
  • Organize the on-site the implementation workers in coordination with the foreman (site supervisors) to achieve the planned tasks through community-based approach, cash for work modality of casual labor/skilled workers, or through contractor.
  • Facilitate the outreach to the related directorates/local authorities for coordination and collaboration to implement the planned activities.
  • Facilitate outreach with different community groups according to age and gender, to obtain information about their specific needs and preferences for design of intervention; consider specific needs of persons with disabilities, children, and older people.
  • Report the progress of the implementation work to the officer and/or project manager to indicated the achievement quantitatively and qualitatively on each activity on daily basis.
  • Organize on-site the distribution of tools and PPE materials for the workers as well as allocation/installation of construction materials as per assigned location on daily basis for the planned activities.
  • Suggests improvement to methods and approaches in order to enhance the quality of the activities that meets the needs of beneficiaries in a gender, age and disability inclusive way


Under the guidance of the Shelter & Infrastructure Officer and the supervision of Project Manager (PM):

  • Contribute to the preparation of the BoQs to support cash for work implementation and support beneficiaries in the explanation of technical details related to the BoQs.
  • The Infrastructure and Shelter Assistant undertake daily field/site visits to monitor and record the quality and quantities of the work ongoing/done as defined by project requirements, technical standards, and specifications.
  • Act as a focal point for the activities in the worksites he/ she is covering.
  • Support of the Shelter & Infrastructure officer and Project manager to liaises directly with the contractor focal point or the supervisor of the workers at the worksite to improve the quality of the works, in coordination with relevant governorate directorate. The Assistant may be tasked with approving/rejecting the works after consulting Manager.
  • Ensure that the workplan for Cash for Work activities and/or contractor is respected for the worksites he/she is responsible for, liaise directly with the cash for work beneficiaries and makes sure to fully support beneficiaries technically.
  • Support the identification of potential beneficiaries for cash for work activities and conduct any market/vulnerability/technical assessment needed in order to tailor the response in a best possible wayto specific needs of women, children and at-risk groups including persons with disabilities and older people.
  • .
  • Prepare and follow up Procurement Requests forms for all materials or services needed to allow proper continuation of the works.
  • Provide daily updates to the Shelter & Infrastructure officer and contribute to regular reports on progress and activities.
  • Contribute to the proper management of stock, inventories, materials, tools and equipment, including correct filing and documentation in close cooperation with the logistics department and notably warehouse officer.
  • Supervise safety and security of the construction site, workshops and associated areas, including that related to the beneficiaries, staff and laborers This includes mainstream protection considerations paying special attention to the safety of children, women, adolescent girls, and persons with disabilities, including safety from the risk of sexual harassment, abuse and exploitation.
  • Contribute to the communication and liaison activities to actively consult and involve different groups of beneficiaries, both men and women, key informants, actors, partners and stakeholders in all stages of project implementation.
  • Ensure regular and timely reporting of problems, potential delays or risks of project implementation to the relevant supervisor, and support in the development and execution of solutions and mitigating actions.
  • Undertake data collection and data entry of Monitoring & Evaluation surveys and beneficiaries related data.
  • Collaborate closely with Community Outreach team and Economic Recovery team to communicate cash for work intervention to beneficiary community.
  • Support with the preparation and filing of Payment Requests and other project related documentation, as requested by Line Manager
  • Ensure the respect of DRC Code of Conduct and DRC’s zero tolerance policy of Sexual Exploitation and Abuse (SEA), humanitarian principles and contribute to the integration of Protection and Age, Gender, Diversity (AGD) mainstreaming into DRC programming.
  • Undertake any other duties that maybe assigned by the Line Manager

About you

To be successful in this role we expect you to have the following:

Experience and technical competencies:

• Experience in implementing cash for work activities in construction projects and/or publicly driven activities, especially that of humanitarian context, highly valued.

•Previous experience with NGOs or INGOs in areas of Shelter and Livelihood an asset.

•Experience in describing and converting relevant work and technical details for CASH for Work activities into standard BoQ.

•Proficiency in reporting using computer (MS-Excel, MS-Word, e-mail) programs for communication and use of data collection (SurveyCTO, KoBo) tools to collect the on-site information.

•Good interpersonal skills and proven ability to work in a complex multicultural environment as a flexible and respectful team member.

•Willingness and capacity to work in the field on daily basis and frequently visiting different project sites within the same working day.

•Willingness and capacity to work outside of regular working days (national holidays or extra hours) in case of emergency response.

•Ability to work sensitively with vulnerable groups  and disability issues, taking into account gender, age and diversity.

•Demonstrated ability to collaborate and work as part of a team to achieve joint objectives, in a multicultural context.

•Ability to act calmly in tense situations, handle sensitive and confidential information with discretion, and act with transparency and integrity.

•Solution-oriented approach, strong field problem-solving and analytical skills.

•Ability to organize information, plan and manage workload, prioritize, and deliver tasks and activities to deadlines.

•Familiarity with international humanitarian and protection standards an asset.


Technical or higher qualification (e.g. university degree); significant proven field experience may be accepted in lieu.


Proficiency in spoken and written English and Arabic is required.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 6 months with possible renewable

Band: I

Start date: November- 2021

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National;

please refer to drc.ngo under Vacancies.

Application process

Interested? Then apply for this position by clicking on the apply button.
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 25th October 2021

Please note: that given the urgency of vacancy the position may be filled before the due date.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!

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