technician

• Contribute to total customer satisfaction by proper and timely execution of all repair orders

• Carry out service and repairs with zero comebacks

• Complete all repair orders within the time allocated

• Achieve monthly productivity target as set by the Service Manager

• Return the customers vehicle in a clean condition

• Ensure dealers quality control levels are attained

• Do the job right the first time

• Use all protective equipment to maintain the cleanliness of the customer’s vehicle (Seat Covers, Floor Mats, Fender

Covers)

• Maintain an adequate inventory of technician’s hand tools to meet the service and repair requirements

• Ensure all customers’ requests on the repair order are completed to a high quality standard

• Strive to complete all repair orders within the time allotted

• Identify and advise the Team Leader of any additional repair items found

• Request Team Leader to carry out final inspection of all work completed

• Clock-on to personal time card upon arrival and off upon departure

• Maintain accurate clocking practices by clocking on and off every repair order

• Treat customer’s vehicles and belongings with care

• Transcribe clear accurate account of all work complete onto the repair order

• Maintain a clean and professional appearance at all times

• Keep work area clean and tidy at all times

• Accredited as an automotive Technician

• Reports directly to the Team Leader/ Service Manager

• Seek Technical assistance from the Diagnostic Technician