Harlem Cars Company
Harlem Cars Company

Workshop Controller (Automotive) Kirkuk Branch

Job Overview

Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand.
Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence.
You will need to have had a solid career history gained in a main dealer Service department someone who is used to a workshop like what Harlem has.

Responsibilities:

  • Responsible for the efficiency and utilization of technicians
  • Ensuring successful distribution of job cards through the workshop
  • All related administration is completed to an accurate standard.
  • Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS.
  • Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented.
  • Operate the workshop loading system, allocating jobs to the Technicians who are most suitable.
  • Up sell to customers when appropriate and enjoy hitting both personal and department targets.
  • Managing both the Technicians and the cars.

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