International Rescue Committee

WPE Case Worker – Anbar/ Falluja

Job Overview

Requisition ID: req39519

Job Title: WPE Case Worker – Anbar/ Falluja

Sector: Women Protection & Empowerment

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Anbar, Iraq

Job Description


The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity, and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The IRC established programs in Iraq in 2003 to address the overwhelming needs of displaced people in Iraq and the neighboring countries. Since re-establishing its presence in Iraq in November 2007, the IRC has been assisting thousands of internally displaced families in the northern, central, and southern governorates in the sectors of protection, gender-based violence (GBV), education, economic recovery, Child Protection, and emergency humanitarian assistance. Working in coordination with the humanitarian community in Iraq, the IRC’s assistance and emergency programs address the needs of war-affected Iraqi internally displaced persons (IDPs) and Syrian refugees from several operational bases in the country and include both camp-based and urban-based assistance. IRC operates throughout Iraq, with the main office in Erbil and field offices in, Baghdad, SAD, Anbar, and Mosul.


Job Overview/Summary:  


The WPE Case Worker will work as part of the Iraq WPE team in AL-Anbar- Fallujah city. Case worker will be responsible for providing direct case management and PSS to survivors and those at risk of GBV, including referrals to other services.

Case worker will provide services for only asylum-seekers and refugees (non-Iraqis), while others will be referred to other service providers.


Major Responsibilities:

Program implementation and quality

·       Adhere to the GBV guiding principles and the WPE Case Management guidelines throughout all GBV case management and psychosocial interventions. This includes ensuring confidentiality of survivors, and respect for their wishes and decisions.

·       Provide age-appropriate case management to refugees’ survivors of GBV in line with WPE Case Management guidelines; including assessment of client needs, basic crisis counseling; supporting clients in developing a plan to address their individual needs and safely implementing this plan; support to clients in accessing services from other providers as per their wishes.

·       Provide essential information on available services and support survivors in navigating the referral pathways and accessing services.

·       Provide services to adolescent girl survivors of GBV, including case management, in line with best practice in supporting child survivors, and include best interest determination, age-appropriate engagement and decision-making by survivors, and Do No Harm analysis.

·       Provide support for vulnerable and/or at-risk women and girls refugees in need of individual support and counseling as well as referrals to other service providers.

·       Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles, and bring these concerns to the WPE Snr Officer.

·       Participate in community mapping/safety audit sessions to identify any general protection/GBV concerns from women and girls’ refugees.


Information & Data Management and Reporting

·       Ensure all cases reporting and documentation is completed.

·       Document and store all case management information and survivor data confidentially and securely, ensure any sharing of survivor information is done with the survivor’s informed consent and in-line with best practice as part of the referral procedure.

·       Update and maintain the Primero platform/GBVIMS+ incident recorder (IR), and review for accuracy, at the end of each day/week and ensure all procedures relating to the GBVIMS are strictly followed and the information sharing protocols are adhered to.


Collaboration & Representation

·       Work with WPE Sr. officer to exchange non-confidential information and ensure that WPE program are responding to the evolving needs of women and girls.

·       Develop and maintain effective working relationships with relevant stakeholders including community members and other humanitarian partners and service providers.



·       Ensure all activities are carried out in accordance with IRC Operational policies

·       Other duties as assigned by supervisor to ensure successful implementation of WPE programming.



Key Working Relationships:


Position Reports to:  WPE Senior Officer and WPE Manger.
Position directly supervises:  

Indirect Reporting: WPE Sr. Officer- Data information management and quality assurance.
Other Internal and/or external contacts: 
describe the nature of departments or groups the position influences or requires support from to accomplish objectives.

Internal: IRC Iraq team including other programs (ERD, Child Protection, and Protection/Rule of Law Department, Supply Chain, HR, and Finance Departments).


External:  Close collaboration with other humanitarian actors, local NGOs, UN agencies, government service providers.




–          Bachelor’s degree in relevant field (Social Work, Psychology, Sociology, Gender Studies, etc.).

–          Experience in counseling, social work, women’s health, or another related field (minimum one year).

–          Clear understanding of and interest in the wellbeing of women and girls and supporting their healing after the experience of violence.

–          Understanding of case management, psychosocial support, and life skills programming to promote survivor healing and recovery.

–          Experience in data entry, safe information storage and managing confidential survivor information, is desired

–          Demonstrated understanding of and ability to maintain confidentiality and respect for clients.

–          Positive and professional attitude, including ability to lead and work well in a team setting.

–          Strong ability to maintain composure, prioritize work under pressure, and work in a difficult environment.

–          Computer literate, particularly in Microsoft Word and Excel

–          Fluency in Arabic required, knowledge of English would be an asset.


Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including maternity leave, gender-sensitive security protocols, and other supportive benefits and allowances. Qualified female candidates are strongly encouraged to apply.

COVID-19 Vaccination RequirementPer the Iraqi Ministry of Health COVID-19 guidelines, IRC requires candidates who are selected for positions to provide proof of COVID-19 vaccination to enter IRC premises. However, the exemption is only accepted per the Iraqi Health regulation and upon the provision of a negative PCR test.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity EmployerWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Notice to all Job Seekers

IRC implements an equal employment opportunity policy, and our recruitment process is based on merit.

Applicants and/or successful interview candidates (both internal and external) are not required to pay any fees at any stage of the recruitment process.

If anyone asks you for any financial or non-financial favors to help you secure a job at IRC, kindly report to [email protected].

ملاحظة لكل الباحثين عن وظيفة

تعتمد لجنة الانقاذ الدولية سياسة فرص عمل متساوية  وان عملية التوظيف لدينا تعتمد على الجدارة  .

لايتوجب على المتقدمين لاي وظيفة او المؤهلين للمقابلات (سواء كانوا موظفيين حالين او متقدمين من خارج المنظمة) دفع اي مبلغ مالي خلال اي مرحلة من مراحل التوظيف.

اذا قام اي شخص بطلب اي خدمة مالية او غير مالية لقاء مساعدتكم في تأمين فرصة عمل داخل المنظمة ،يرجى الابلاغ عن ذلك الى [email protected]

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