Save the Children International

CP and MHPSS Quality Manager

Job Overview

ROLE PURPOSE:

The Child Protection/MHPSS Quality Manager is responsible for designing, implementing, and monitoring child protection, mental health, and psychosocial support, in collaboration with relevant teams and partners and under the direct supervision of the CP/MHPSS/CRG TA. S/he will also provide technical guidance, training, and support to staff and stakeholders on child protection and MHPSS issues, tools, and approaches. S/he will ensure that the programs are responsive, evidence-based, and aligned with SCI common approaches and standards. As Equality and Social Inclusion Focal Point s/he will also provide support to the programme team and ensure inclusive and effective implementation of the different interventions.

SCOPE OF ROLE:

Reports to: CP/MHPSS/CRG TA
Staff reporting to this post: n/a
Budget Responsibilities: n/a
Role Dimensions: Iraq is a transition context and the focus of the role will be ensuring that SCI Iraqs CP and MHPSS programming is aligned. S/he will work across multiple teams on both design and implementation of programming.

KEY AREAS OF ACCOUNTABILITY:
Programme Development and Technical Support
• Collaborate with Child Protection (CP), Mental Health and Psychosocial Support (MHPSS), and Community Resilience and Gender (CRG) teams to design proposals and logframes for child protection MHPSS CRG programs.
• Prepare and facilitate training sessions on technical tools, SCI common approaches, CP case management, parenting skills, referrals, and support for unaccompanied children.
• Design responsive child protection tools in coordination with CP/MHPSS/CRG Technical Advisors, National Business Development (NBD) team, Field Coordinators, and potential partners.
• Attend project kick-off meetings, project technical planning meetings, and support project implementation.
• Assist MHPSS and CP officers in identifying, designing, planning, and delivering community-based CP and mental health promotion and prevention activities.
• Provide regular structured technical advice to MHPSS Officers and day-to-day remote support on complex cases as needed.
• Support the development of job descriptions, recruitment processes, and onboarding/training of child protection/MHPSS staff where necessary.

CO Equality and Social Inclusion (ESI) Focal Point
• Conduct gender induction and refresher trainings with country staff.
• In liaison with the Regional TA, provide project-specific trainings and workshops to field teams.
• Act as a liaison between the Regional Gender and GBV team and other CO ESI focal points for gender and other related issues.
• Continue coordination with equality and inclusion focal points and networks within the local community.
• Assist the Advocacy and Campaigning team in organizing events for advocacy-based days, relevant social media posts etc.
• Organize and facilitate a comprehensive gender analysis process to inform program design across sectors, using the Gender Analysis & Program Design Toolkit, after receiving training from the Regional Gender/ GBV Advisor.
• When necessary and budget is available, support the planning (i.e., identifying resources and capacity available) and implementation of a country-wide gender audit or GESA (Gender Equality Self-Assessment) to identify and understand gender-related gaps in the country management and operations.

BEHAVIOURS (Values in Practice)
Accountability:
• holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.
Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.
Creativity:
• develops and encourages new and innovative solutions
• willing to take disciplined risks.
Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS
Essential

• Development sector professional with a relevant Masters’ Degree or equivalent professional experience.

EXPERIENCE AND SKILLS
Required
• 3-5 years of relevant experience in child protections/MHPSS sector, preferably in both humanitarian and development contexts with NGO, UN, or similar organizations.
• Demonstrated commitment to building the capacities of national staff and partners using participatory methods.
• Excellent communication and negotiation skills with the ability to work effectively with diverse audiences, considering cultural and linguistic differences. Sensitivity and diplomacy are essential.
• Experience of working in conflict-affected or insecure environments and security management.
• Willingness to travel frequently and under challenging circumstances.
• Fluency in English and Arabic both spoken and written. Fluency in Kurdish is a plus.
• Strong understanding of program quality in the design and implementation phases.
• Great networking and external engagement skills to position Save the Children as a preferred partner in Education with donors, partners, and government in-country.

Desirable
• Knowledge and understanding of principles of humanitarian work.
• Experience in promoting children’s participation in programme design, implementation and evaluation.

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