- Technical Support:
Provide first-level technical support to end-users, addressing their hardware and software issues.
Troubleshoot and resolve problems with desktops, laptops, printers, Emails, and software applications.
- Issue Logging and Documentation:
Document troubleshooting steps, solutions, and resolutions for future reference.
- Hardware and Software Maintenance:
Install, configure, and update software and hardware components.
Perform routine maintenance, updates, and upgrades on computers and peripherals.
- CCTV System Management:
Installing Camera, Monitoring the System, Perform CCTV System Maintenance.
- Network Support:
Assist with basic network connectivity issues and configurations.
Troubleshoot network-related problems (e.g., connectivity, VPN, Wi-Fi).
- Remote Support:
Provide remote assistance to off-site or remote employees.
Utilize remote desktop tools to troubleshoot and resolve issues.
A degree in information technology, computer science, is a must.
Strong technical knowledge of operating systems (e.g., Windows, macOS), office software, and hardware components.
Familiarity with IT help desk tools.
Good problem-solving and critical thinking skills.
Excellent communication and interpersonal skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Proficient in Kurdish, English & Arabic
- Address The beginning of Erbil-Mosul Road
- Salary Offer Upon Negotiation USD Upon Negotiation Month
- How to apply Please Send your CV to email@example.com