Job Overview
Summary
We are looking for a cash management officer to oversee payment processing, prevent revenue leakage, ensure compliance, and enhance transaction efficiency.
Key Responsibilities
- To develop payment service products and position the processing centre as a revenue generator.
- Meet the departmental operation budget by ensuring that the cost of providing services is tracked and controlled in relation to the budgets set for these activities.
- Always look for ways and means to control cost per transaction and that includes monitoring cost on courier, communication, and other miscellaneous expenses.
- Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed Service Level Agreement with respective units.
- Ensure that all enquiries / complaints are resolved within agreed turnaround time.
- Be in charge of auction activities, USD platform for central bank of Iraq.
- To provide SWIFTs evidences to UAE premium and IRAQ clients through client service channels.
Skills and Experience
- Experience in Banking and or Service, specifically in remittance processing and cheque clearing activities.
- Detailed orientated, team player, takes end to end ownership.
- Has a drive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients.
- Has excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders.
- Able to establish and maintain effective working relationships with peers and business partners.
- Comfortable with direct client and business partners interaction, with proven client interaction abilities
Qualifications
- Education – bachelor’s degree.
- Languages – English and Arabic.
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
