System Administrator II

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Labor Category

FN4

JOB SUMMARY

System Administrator II will be responsible for supporting, maintaining, and managing the Air Base complex infrastructure and related systems while upholding high levels of customer service and communication. The primary duties for this position are focused on systems management which include network, file, and print services, virtualization, hardware, and software support, managing directory services, patch management, system backups, monitoring, proactive system maintenance, security audits, Microsoft 365, and inventory. Additionally, this position will interface with the helpdesk ticketing system, IT support entities and the end-user to resolve incidents.

JOB RESPONSIBILITIES

• Perform routine system maintenance, server installation, configuration, upgrades, optimization, improvements, and system backups on various Windows servers hardware/software, including physical and virtual servers, Active Directory, IIS, printer servers, Maximo, Group policy, patching, data applications, etc.
• Responsibilities include but are not limited to, administrative virtual machine (Hyper-V and VMWare) servers, deploying web applications, storage, backup and restore software, files, etc.
• Maintain and implement corporate IT policies, standards, and procedures.
• Participate in the IT triage for uptimes on Sallyport ESS/BAN and BBS networks.
• Maintain inventory needs to ensure adequate supply of hardware and software licensing.
• Install, configure, and administer Microsoft scripts written in PowerShell.
• Provide monitoring support and reporting for critical servers as determined by IT management.
• Manage AFAB users (create/modify/delete) to AFAB resources.
• Ensure that no changes are made to the (network, Server) infrastructure without prior approval through the change request (CRQ) process and strictly adhere to company change management protocols.
• Perform and maintain a backup of user and server data and configurations.
• Provide central user support to Windows systems in support of client SLAs and assistance in system/network administration, installation, and upgrades as needed.
• Take ownership and responsibility of queries, issues, and problems.
• Escalate issues and involve experts wherever required to resolve issues as quickly as possible.
• Be on-call for emergencies and support any business-critical communication issues outside of regular working hours.
• Adhere to company IT security policies.
• Perform other duties as required.

JOB QUALIFICATIONS

• Bachelor’s degree in computer science, Computer Engineering, Information Systems is required.
• In lieu of a degree, the candidate is required to have a Microsoft MCSE certification or an updated MS certificate.
• Minimum four years of experience in IT.
• Minimum of three years working in an Enterprise setting as a Windows Administrator, maintaining, and supporting, virtual, on-prem, and cloud-based systems, applications, tools, and a wide range of hardware and operating systems. (Required)
• VMWare VCP and three or more years of experience of vSphere/vCenter administration are required.
• Three or more years of experience building and supporting various resources in Azure is required.
• Five or more years administering MS Active Directory, DNS, Group Policies are required.
• Five or more years of administering MS Windows servers.
• VMware Certification is required.
• Microsoft Certified Professional or MCSA or MCITP is required.
• CompTIA Network+ and CompTIA Security+ are desirable.
• Solid scripting skills (e.g., shell scripts, PowerShell, VBScript)
• Solid experience in the administration and performance tuning of application stacks (e.g., Tomcat, JBoss, Apache, Ruby, NGINX) is desirable.
• Solid Cloud experience, preferably in Azure.
• Experience troubleshooting a broad range of applications, desktop and mobile operating systems, browsers, etc.
• Strong knowledge and experience with virtualization platforms (e.g., VMware, Hyper-V, etc.).
• Hands-on experience supporting Highly Available (HA) environments with solutions such as clustering and network load balancer.
• Extensive skills with Windows networking, Active Directory and Windows Security
• Experience working in an on-prem data center.
• Understanding of Networking technologies and concept.
• Excellent communication, organizational, time-management, and multitasking skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills and customer service orientated.
• Ability to effectively organize and manage multiple priorities/duties.
• Ability to work in a team of international environment and matrix organization.
• Excellent analytical and problem-solving abilities.

PHYSICAL REQUIREMENTS AND WORK CONDITIONS

• Physical ability to lift to 40 lbs. and maneuver in tight spaces in office places.
• Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Sallyport Global Services/Acuity Eng & Tech Servs(FCN/LCN Employees)