IT Officer

Company Description

Vastretail is the retail initiative of Darin Group, leading the organized retail revolution in Iraq. With over 20 retail stores across Iraq, Vastretail is committed to providing quality products and services to customers.

Responsibilities & Duties:

• Responsible for the maintenance of all computers and other related office equipment, including format, software setup  and repair;
• Responsible for the implementation of an IT platform server, software, hardware, and installation;
• Responsible for maintaining and operating the network and internet. This includes monitoring the functional system, overcoming unforeseen troubleshoots with quick solutions, and contacts the service provider if necessary;
• Responsible for maintaining proper records for all technical, communication, and computer equipment in coordination with the procurement manager;
• Responsible for identifying the requirement of IT-related materials to be purchased or withdrawn from the warehouse;
• Support the procurement section technically in the case of IT or communication equipment and materials procurement. The IT officer is responsible for accepting the newly procured materials;
• Assist all staff technically (Software or Hardware) as required;
• Maintain monthly backup to all Vastretail files of all staff members;
• Maintain proper and updated inventory records for the received and issued items;
• Assisting the Inventory custodian in updating the inventory database as well as tagging the items;
• Expect to work in different locations when necessary;
• Perform other related duties which may be required by direct supervisor.
• Responsible for procurement of goods and services according to the organization’s procurement SOPs and according to donor’s mandated guidelines.
• Ensure that the procurement and logistics documentation is complete and updated accordingly.
• Ensure compliance with donor conditions and audit requirements.
• Advise the line manager on all issues related to procurement and logistics, and ensure transparency and accountability in all activities in every stage of procurement.
• Prepare accurate and timely reports, and report any suspicion of wrong-doing immediately to line manager.
• Follow and implement guidelines set by donors as per project specifications, prepare to open bidding on multiple projects as needed to move projects forward;
• Any other task might be requested by HR & Administration Manager as per Vastretail’s need.

• Bachelor’s Degree in IT or Computer Science;
• At least three years’ experience in the same position or IT field;
• Fluency in English, Arabic and Kurdish Languages;
• Proficiency in Microsoft Office, especially Word, Excel and Outlook email;
• Previous working experience with Retail is highly preferred;
• Strong organizational and problem-solving skills;
• possesses strong cross-cultural communication skills, both written and verbal;
• Able to work in a team and as individual;
• Good management, administrative and communication skills;
• Must be organized, able to multi-task, flexible, and able to work as a team and individual;
• Be very flexible regarding time, tasks and responsibilities;
• Must be able to provide technical advice and support to the Project team and Head of Office;
• Ability to work collaboratively with multi-disciplinary teams and stakeholder groups, nationally and regionally;
• Ability to work under tight deadline and excellent people skills;
• Strong organizational skills and keen attention to detail;
• Willing and able to travel across Iraq governorate independently.