IT Senior Server Operation Engineer

Job Expired

Job Overview


Wood is currently looking for IT Senior Server Operation Engineer to support our team in Iraq/Basra rotational 5×5

  • Lead the Solution Centre and End-User Support function
  • Lead all aspects of the L1/L2 desktop and server support team functions (covers servers, storage, desktops, laptops, peripherals, printers, phones) including
  • Lead and conduct physical implementation of new server and data storage type devices
  • Install OS base-build ready for SCCM (System Center Configuration Manager) layering of core applications
  • Recommend and implement changes to existing hardware and OS (Windows & Linux) infrastructure including patches, users, filesystems, and kernel parameters
  • Working with Product and other departments to ensure operational efficiency and customer satisfaction
  • Take lead and conduct administration, management, optimization and evolution of Microsoft 365 and on-prem Microsoft application portfolio
  • Perform daily end user engagement, incident management and service request fulfillment on Microsoft 365 and on-prem Microsoft applications
  • Install and manage server certificates
  • Decommissioning and physical removal of EOL (End of Life) devices
  • Identity management – creation of IDs, email accounts, drive mappings, and all other account administration activities such as ID suspensions/deletions
  • Collaborate with IT Equipment Management team to conduct Asset verifications of server and storage types
  • Assist and execute EOL hardware activities
  • Provide technical advisory for Security & Controls (S&C)
  • Development of overall infrastructure deployment and support strategy framework
  • Ensure adequate level of engagement and support from business and IT service providers in all applications implementation initiatives
  • Responsible for the design and development of the IT Server Operations and Area Operations team organization, support model, job portfolios, security and control processes and system management processes
  • Ensure availability and reliability of supported infrastructure within service level objectives
  • Coordinate with business on identification of initial business requirements and scope definition for any new opportunity
  • Coordinate development of procurement plans and ensure appropriate business justification and approvals are obtained
  • Develop annual budget for IT Infrastructure initiatives and base support as part of planning and budget process
  • Provide oversight and guidance to Project Managers and Leads in infrastructure project implementations
  • Provide on-site coordination on management interfaces/approval during project execution
  • Support the IT Server Ops supervisor with the planning and execution of infrastructure-related work programs
  • Support IT Server Ops supervisor to manage MSP resources on the service towers of server ops and cloud service
  • Knowledge & experience of supporting server and desktop infrastructure in an Oil & Gas upstream



  • 3+ years’ experience administrating Windows Server, Linux, and Azure Environments
  • Solid experiences and demonstrated skills in implementation and administration following hardware / software solutions; Hyper-V and VMware Server Virtualization
  • X86 servers
  • Enteprise level data storage
  • Backup software: NetBackup, Commvault or VEEAM
  • Solid knowledge and proven skills in enterprise data storage system
  • Proficient and up-to-date knowledge in administrating and supporting Windows Server and Windows desktop Operating Systems
  • Linux server operation systems including CentOS, Ubuntu, SLES, and RHEL, etc.
  • Skilled in automating processes using PowerShell and Bash scripting
  • Strong knowledge and hand-on experiences in Microsoft 365 and Office 365 products and services implementation and administration.
  • Solid experience in on-prem and cloud based MS Exchange system implementation and administration
  • Bear at least one of the following Microsoft technical certificates Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certified Professional (MCP)
  • Microsoft Certified IT Professional (MCITP)
  • Knowledge and solid experience on enterprise server backup software;
  • 5+ years of software development experience;
  • Experienced with SQL;
  • Excellent decision making, business judgement, influencing and negotiation skills
  • Able to initiate change and to implement new processes with the ability to motivate and provide leadership
  • Excellent skills in analytics and comprehension of business needs, problem solving and troubleshooting
  • High proficiency in spoken and written English for IT technical communication and presentation
  • Strong interpersonal and collaboration skills with teamwork orientation
  • Experience working with Managed Service Providers (MSP) and global, diverse-culture teams
  • Bachelor’s degree
  • At least 5 years’ experience in IT Server Ops and datacenter management & support role
  • Preferred Qualifications
  • IT infrastructure support experience
  • Project Management experience
  • VMware Certified Professional (VCP);
  • Proficient in the ITIL framework and hands-on experience with ITSM processes.




Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement 
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

  • This job has expired!