HR COORDINATOR

OVERVIEW

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

The role is responsible for supporting the HR Manager in all aspects of the HR agenda. The role holder will be the primary point of contact for the business particularly for day-to-day issues and will be responsible for resolving less complex issues and providing support to the HR Manager through supporting the implementation of HR strategy and processes, policies and procedures in alignment with MASIL and local requirements.

 MAIN ACCOUNTABILITIES INCLUDE:  

People Fundamentals

• Deliver reliable, compliant, and secure HR operations to the business.
• Deliver HR advisory support to facilitate the resolution of everyday employee queries.
• Perform and process the standard HR-related requests from employees.
• Manage administration related to leave, attendance and shift patterns.
• Maintain and manage accurate and timely data and employee records.
• Coach employees on the use of time and attendance to ensure working hours and time are accurately logged.
• Administer payroll updates every month to ensure accurate and timely payments.
• Handle employee insurance procedures and ensure compliance with the Income tax.
• Manage employee exits and final settlements.
• Provide insights through data analysis.
• Support local compliance activities as required.
• Support HR processes/projects with accurate data analytics.

Resourcing

• Manage full cycle of recruitment including on-boarding in conformance with company standards.
• Maintain the role requirements for new jobs/replacements and any organizational changes.
• Source candidates through various channels and means and ensure these are effective for sourcing suitable candidates.
• Support as required in the shortlisting of applicants and line with the agreed criteria and job requirements.
• Manage the interview logistics and support in the interview structure/script.
• Take part in the assessment of candidates where appropriate (interview and tests)
• Manage the pre-joining arrangement for new joiners and conduct the HR Induction
• Performance Management
• Contribute to a high-performing culture through aligned Performance Management and Reward Framework
• Administer the probationary period assessment and support line manager in the process.
• Support the annual performance management process, specifically related to data and tracking.
• Support the annual pay review process specifically related to data cleansing and tracking.
• Advise managers on how to hold quality performance conversations.
• Advise managers on how to recognise and motivate employees in alignment with the company policies.

Learning & Development

• Support in enabling employees to build the capabilities that the business values and requires.
• Support managers in identifying the learning priorities.
• Ensure employees are utilizing the learning and development resources available.
• Manage administration and logistics to support the delivery of any locally run learning programmes.
• Support in any development activities or change programmes.

Employee Relations

• Ensure health, safety and duty of care for the employees.
• Stay up to date with the external legal context and monitor internal signals to resolve or pre-empt employee relation issues. Provide advice on appropriate actions/ interventions on people issues.
• Coach employees on HR policies and processes and provide direction and advice in the application of such policies and practices in a consistent, fair, and reasonable manner.
• Support managers in managing disciplinary cases for less complex people cases. Drive robust and fair process.
• Support where required in the resolution of employee conflicts and concerns.
• Ensure employees are aware and well-versed of the consequences of non-compliance / violation.
• Support HR crisis and continuity management activity as required.

Company Culture

• Promote and strengthen the company’s Code of Conduct and values.
• Actively promote the HSSE agenda and ensure HSSE requirements are represented in the application of the HR processes.
• Drive employee engagement and promote open communications.
• Promote and drive the understanding and adherence to company values and behaviours.

Payroll

• Collect, calculate, enter, and process payroll every month.
• Process all new hire paperwork, termination paperwork, and payroll changes.
• Ensure global processes are aligned with the HR/Payroll model and structure in that we maximize efficiency using technologies, support teams, HR Central and subject matter experts.
• Validate payroll accuracy for all department staff.
• Special case handling during the payroll cycle.
• Reconcile payroll disputes.
• Close monthly payroll edits by the deadline.
• Act as liaise with the Payroll / Human Resources staff to ensure precise and accurate payments based on Local law and union practices.

COMPLIANCE

Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures, and training to ensure the success of the operation including the following:

• Full compliance:

o Health & Safety

o Training

o Equal Opportunities

o Harassment

o Data Protection

o Security

• Remain up to date with all station notices relating to policies and procedures
• Remain up to date with all relevant operational, systems and Customer Service training
• Maintain a safe and secure working environment at all times
• Comply with the Company’s open, fair, and honest reporting culture

PROFESSIONAL STANDARDS

• Respectful, supportive, and friendly approach
• Clear and honest communication
• Passionate and driven.
• Flexible and understanding of changing priorities and situations.
• Punctual and reliable
• Confident and focused

QUALIFICATIONS AND EXPERIENCE:

Essential Experience and Job Requirements:

• At least 3 years of experience in generalist HR roles
• Sound knowledge of the Iraq Labour Law
• Solid understanding of Iraqi tax regulations
• Very Good in the English Language.

Key competencies:

• Strong relationship-building and coaching skills
• Strong influencing skills to engage with, persuade and influence all levels of the organization with credibility and respect.
• Strong Communication skills – oral & written.
• Ability to work towards agreed targets within minimal supervision.
• Ability to multi-task and meet deadlines.
• Ability to generate data to provide insights / assimilate data and information from a range of sources.
• Ability to apply judgment and common sense- able to use insight and good judgement to inform actions taken and respond to situations as they arise.
• High level of motivation and energy with a ‘can do’ attitude.
• Working knowledge of computers, preferably Microsoft Office applications.

DIVERSITY

Menzies Aviation is a committed equal opportunity employer and encourages applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

APPLICATION INSTRUCTIONS

Is this role ticking all the boxes for you? If so, please click Apply now!

Need more detail? Feel free to contact [ Lora Taan ] for further information. The closing date for submissions is [ 6 May 2024 ].