Rotana Hotels

Human Resources Secretary

Job Overview

Job Description


We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Secretary you are responsible to provide a full range of secretarial and administrative support activities to the HR Manager, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources office whereby your role will include key responsibilities such as:

• Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate
• Manage the Human Resources Manager’s diary and ensure that trace file is checked and actioned on a daily basis
• Maintain all employee files and handle telephone calls as per Rotana standard and take messages and prioritize where necessary
• Keep calendar constantly updated to facilitate appointment and meeting schedules
• Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate
• Arrange for various meetings, take minutes, including board of directors meetings, as well as any management meeting as they arise
• Coordinate daily communication and briefing between the Human Resources Manager, Government Relations Officer, etc
• Organize business travel arrangements and other duties as assigned




Education, Qualifications & Experiences

You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate & sufficient typing skills to complete 60wpm accurately will be highly regarded.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are an extremely proactive and ‘switched on’ person with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Drive for Results